We are not contractually bound to any specific hospitals or physicians.
On behalf of the patient, we coordinate price negotiations for the necessary diagnostics, treatment, surgery, or rehabilitation.
Although this process is time-intensive, it ensures the highest quality of care for the patient and leads to cost savings in each individual case — for the patient or their funding party.
What we do / our service
Review of your medical records by multiple specialists and professors in Germany, followed by a proposed preliminary treatment plan
Cost calculation for the entire stay and all additional requested services
Assistance with visa and entryformalities
Detailed treatment plan coordinated with all involved physicians
Transparent cost management and monitoring
Interpreter support during medical consultations
Accommodation in selected hotels or fully furnished apartments for you and your accompanying persons, close to the treatment facility
Second Medical Opinion with Valeros
In cases of serious diagnoses or planned surgeries, obtaining an independent medical second opinion is often a wise decision. VALEROS supports you in making the best choice for your health by having your initial findings reviewed by highly qualified specialists. They thoroughly examine your case and present possible alternative treatment options.
When Is a Second Medical Opinion Recommended?
In cases of cancer diagnoses or other serious illnesses
Before planned surgeries (e.g. heart, spine, joints)
When there is uncertainty about the diagnosis or recommended treatment
When considering new or less invasive treatment options
Our experience is your advantage.
One of our main responsibilities is to provide you with the most suitable treatment at the best possible price.
Preferred time slots for treatments, examinations, or surgeries. In Germany, highly specialized physicians typically have waiting periods of several weeks for appointments. For complex diagnostics or surgeries, the wait may even extend to several months. Thanks to our longstanding relationships, we are often able to arrange appointments for our patients at very short notice.
Private Area in Hospitals or Rehabilitation Clinics: Many of the hospitals we collaborate with offer VIP lounges and/or exclusive treatment rooms accessible only to private patients. This usually means greater comfort, more peace and quiet during the hospital stay, and more attentive care on the ward. Most of our patients opt for treatment in a private single room.
Private Chef Service: In most private clinics, we are able to work with the attending physician and the patient to develop an individual, balanced nutrition plan. In public hospitals and university clinics, this service is not always standard but can often be arranged upon request.
24/7 Care by Medical Professionals: A senior physician or specialist is available around the clock to attend to your needs.
Travel and Mobility
Private Chauffeur Service:
Limousines with a personal driver, equipped with Wi-Fi and entertainment options.
Private Jet Transfers: For domestic flights within Germany, we cooperate with selected German charter providers.
Luggage and Logistics Service: Handling of luggage, documents, and other travel-related formalities.
Accommodation and Catering
Accommodation: We arrange reservations in carefully selected hotels or fully furnished apartments close to the clinic – even during periods of high demand such as trade fairs or the summer season.
Our local staff will be happy to assist you personally:
For example, by accompanying you to specialty grocery stores that cater to your cultural or dietary needs (e.g. halal, vegetarian, etc.).
Leisure and Lifestyle Services
Personal Concierge: 24/7 service available upon request for all personal needs and arrangements.
Shopping: Private shopping advisors, exclusive shopping tours, or after-hours access to selected luxury boutiques.
Tailored Leisure Activities: We organize cultural and nature excursions, wellness days, or events according to your individual preferences. A true highlight: in select destinations, we offer you exclusive private access to entire wellness facilities outside of regular opening hours.
Security Service
For our prominent guests who are considered particularly vulnerable due to their CV or political office, we work with our partner company to determine the risk situation and then draw up a preliminary security concept.
The assessment of the situation includes the ad hoc or recurring analysis and evaluation of information, as well as the conclusive determination of the degree of threat. This assessment is updated regularly or as needed. Subsequently, necessary measures are determined.